Frequently Asked Questions
Here you’ll find clear answers to the most common questions about our house cleaning services in Denbighshire. Whether you want to know about booking, our cleaning process, or policies, this page is designed to help you get the information you need quickly and easily.
If your question isn’t covered here, feel free to contact us directly — we’re always happy to help!
🧽 What types of cleaning do you offer?
- Regular domestic cleaning
- Deep cleans
- End-of-tenancy cleans
- Airbnb and holiday let cleaning
- One-off or special occasion cleans
🏠 Do I need to be home during the clean?
Not at all – as long as we have access, we can get the job done while you’re out. Just let us know your preferences when booking.
🧴 Do you bring your own cleaning products?
Yes, we bring everything needed to complete the job to a high standard. If you have any preferences (e.g. eco-friendly products), just let us know.
📅 Can I book a regular clean?
Absolutely. We offer flexible scheduling for weekly, fortnightly, or monthly cleaning – tailored to suit your needs.
⏱️ How long will the clean take?
This depends on the size of your home and the type of service booked. We’ll always give you an estimated time when you book.
🛠️ Can I customise my cleaning service?
Yes – we’re happy to tailor your clean to focus on what matters most to you. Just mention any specific requests when booking.
❌ What if I need to cancel or reschedule?
We just ask for 24 hours’ notice for cancellations or rescheduling. Life happens – we get it!
🧼 Do you clean cupboards, fridges, or inside windows?
Yes – these can be included as part of a deep clean or requested as add-ons. Let us know what you need, and we’ll include it in your quote.
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